Do you currently have a series of emails and/or text messages that automatically go out to new leads?

Yes

No

Do you currently organize & manage leads in a pipeline?

Yes

No

No, but we use spreadsheets

Can your staff send text message to leads from a business number without using a personal phone?

Yes

No

Do you currently have a way of knowing your staff is calling new leads within five minutes?

Yes

No

Do you currently have the ability to listen to recordings of conversations between new leads and your staff?

Yes

No

Do you currently offer a way for new leads to book a call/appointment with you online?

Yes

No

Do you currently send email/text appointment reminders?

Yes

No

Do you currently send automated emails/text messages to no-shows encouraging them to re-schedule?

Yes

No

Do you currently have any automated replies set up for people who message your Facebook page?

Yes

No

Are you interested in implementing any of the things you responded 'No' to for your business?

Yes

No

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